privacy policy
Last updated: March 25, 2026
DOT Groningen, located at Vrydemalaan 2, 9713 WS Groningen (“we”, “us”, “our”), respects your privacy and handles your personal data with care. This privacy policy explains what data we collect, why we collect it, and how we use it when you visit our website dotgroningen.nl or use our services.
1. Data Controller
DOT Groningen
Vrydemalaan 2
9713 WS Groningen
Email: info@dotgroningen.nl
2. What Data We Collect
We may collect the following personal data:
- Contact information: name, email address, phone number (when you make a reservation or contact us)
- Reservation data: date, time, number of guests, dietary requirements (via Formitable)
- Website usage data: pages visited, time on site, browser type, device information (via Google Analytics)
- Cookie data: see section 6 below
3. Why We Collect Data
We process personal data for the following purposes:
- Processing reservations and event bookings
- Answering questions and correspondence
- Improving our website and services
- Analyzing website usage (anonymized where possible)
- Marketing communications (only with your consent)
4. Legal Basis
We process your data based on:
- Contract performance: processing reservations and bookings
- Legitimate interest: improving our services and website
- Consent: marketing communications and non-essential cookies
5. Third Parties
We share data with the following service providers:
- Formitable — reservation system (processes name, email, dietary requirements)
- Google Tag Manager / Google Analytics — website analytics (anonymized)
- Eventix / Tickets.cm.com — ticket sales for events
- WPML — language preferences (cookie)
All service providers process data in accordance with the GDPR. We do not sell your personal data to third parties.
6. Cookies and Tracking
Our website uses the following cookies and tracking technologies:
Essential Cookies
| Cookie | Purpose | Duration |
|---|---|---|
| wp_lang / _icl_current_language | Language preference (WPML) | Session |
| WordPress session cookies | Site functionality | Session |
Analytics Cookies
| Cookie | Purpose | Duration |
|---|---|---|
| _ga, _ga_* | Google Analytics — anonymized usage statistics | 2 years |
| _gid | Google Analytics — session identification | 24 hours |
Third-Party Cookies
| Cookie | Purpose | Duration |
|---|---|---|
| Formitable cookies | Reservation widget functionality | Session |
| Eventix / Tickets.cm cookies | Ticket purchase functionality | Session |
Google Tag Manager (GTM-5D4DQCDC) is used to manage the loading of analytics scripts. GTM itself does not store cookies but manages the deployment of Google Analytics.
7. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at info@dotgroningen.nl.
8. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law. Reservation data is retained for 2 years. Analytics data is automatically deleted after 14 months.
9. Security
We take appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, secure hosting, and access controls.
10. Complaints
If you have a complaint about how we handle your data, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.